Ringmead Medical Practice allows you to access many of your practice services safely through a secure website.
At present the following services are available online:
If you are a new user to online services then you will need to provide one forms of ID along with the completed Patient Online Access Registration Form.
Please speak to reception for further information or see Patient Access FAQs.
Once you have received your new online access log in details, please follow our guide on what to do next.
Before you apply for online access to your record, there are some other things to consider.
Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details
There may be something you have forgotten about in your record that you might find upsetting
Abnormal results or bad news
If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them
Choosing to share your information with someone
It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure
If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time
Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.
Information about someone else
If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.
For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society.
It is your responsibility to ensure that your Online Access details are not shared with anyone else. Any misuse of the service will result in your access being withdrawn.
If you lose your security details, contact us straight away by emailing email@example.com. If you think someone has used your login without your permission contact us so we can block your current access and give you new login codes