Patient Involvement

What are Patient Participation Groups (PPGs)?

“We are Patients just like you...”

Your PPG is a group of active volunteer Patients who meet face to face with practice staff at mutually agreed intervals. Your PPG works with the Practice in a partnership built on mutual trust and respect to:

• Provide a Patients’ perspective to ensure that services, plans and activities respond to Patients’ needs and priorities.
  
• Foster communication with the wider Patient population building a stronger Patient / Doctor relationship.
  
• Provide practical support to the Practice Team e.g. analysing Patient surveys, organising health awareness events and assisting at ‘flu clinics.
  
• Help Patients take more responsibility for their health and make informed decisions.
  
• Keep in touch with other PPGs and relevant bodies.
  

The current Ringmead PPG was formed in January 2013 and meets regularly.

Patient Reference Group Reports & Action Plans

LATEST Report and Action Plan 2016 / 2017:

This report summarises the development and outcomes of our Patient Reference Group in 2016 / 2016.

• Patient Reference Group Report and Action Plan 2016 / 2017

Online Patient Reference Group

Are you unable to commit to attending regular meetings?

Do you want to have your say when the Practice is making decisions?

Ringmead, in common with other surgeries nationwide, is being encouraged to communicate more effectively with its patients.

Together with the Patient Particpation Group (PPG), we are encouraging patients to give their views about how the practice is doing and the services provided. As a member of our Reference group we will contact you to find out what changes you would most like to see at this Practice. We will ask questions from time to time, such as what you think about our opening times, getting an appointment, reception issues or the quality of the care or service you received. You can also get involved with a debate online.

We will contact you via email and keep our surveys short so it shouldn't take too much of your time. You decide how often and when you would like to respond.

This is your opportunity to have a say in the changes and decisions taken within the Practice about the services we offer.

We welcome all patients to our virtual patient group, which primarily involves email and internet communication. If you would like to join this group but do not have email, you can be contacted by letter and/or telephone.

Joining the group will help us to ensure that the PRG is as representative as possible of our practice population as a whole. The information you supply will be used lawfully, in accordance with the Data Protection Act 1998.

It is important to note however that the Patient Participation Group is interested in improving services for the benefit of patients overall and will not consider individual complaints or issues which should be taken up with the Surgery in the normal manner.

Registered members please log in below, non-members please register now to be a member of our patient reference group and begin helping us to improve your healthcare at the Surgery.

Registered Members Login

All registered members now have access to the Patient Group discussions, surveys and analysis.

Patient Group Bulletin Updates

• National Association for Patient Participation Latest Bulletin

Not yet a member? Register here

If you have not registered to be a member of our Patient Group then we would welcome you to sign up now.

LATEST - Complete our short PPG Feedback

Patient Participation Group Feedback

Patient Participation Group

Our Patient Participation Group differs from the Patient Reference Group in that we are an active group and hold meetings to organise future improvements for the patient at Ringmead Medical Practice.

Read More...

Patient Participation Group Newsletter

Ringmead Medical Practice's Patient Participation Group have written their first newsletter.

• Download the April 2018 issue
  

Minutes and Agendas

PPG action feedback is included within the PPG Minutes.

2017

• 12th January 2017 – meeting held, no minutes taken
• 2nd February 2017
• 6th April 2017
• 11th May 2017
• 8th June 2017
• 7th September 2017

Join or Contact the Patient Participation Group

Health Events 2017

The PPG is working in Partnership with the GPs at our Practice to deliver a number of special Health Events throughout 2017 and would appreciate you taking a few minutes to register your interest in attending some/all of the Events being planned.

Organising such events involves a large amount of planning to ensure the required medical resource is available, that content meets with Patient expectation and that interest doesn’t result in under/over subscription. The venue for Events will depend upon the number of Patients registering interest. If volume exceeds the capacity allowed at our surgeries in Birch Hill and Great Hollands, then an alternative venue close-by will be sourced.

Our GPs are very keen to ensure that any Health Event provides Patients with information that they will find practical and informative to ensure Patients leave any Health Event  feeling it has been beneficial and enjoyable.

With this in mind; rather than have the ‘Speaker/Host’ trying to gauge the level of information a Patient requires; we would like to ask that as well as registering for the Health Event/s you would be interested in attending; you also supply a little information about what you would particularly like to see included.

In no particular order; the following provides details of the types of Health Events being planned:

• Cancer
• Accidents / Independence
• Terminal Illness – Palliative Care
• Services for Carers
• Pregnancy Pre/Post / Good Parenting
• Childhood Illnesses
• Lifestyle Healthy Living
• Obesity
• Pain Management
• General Healthcare / Medicines / Alternative medicines & treatments
• Mental Health (Stress)

To enable further information to be provided we would ask that you complete the participation form as soon as possible, either; online below or by downloading the participation form and placing it in the ‘PPG Suggestion Box’ located in the waiting room at both Practices.

Take Part

If you wish to register your interest in the health events 2017 please complete the form below:

Health Events