Ringmead Medical Practice

Opening Times

Monday to Friday: 8.00am - 6.30pm

Extended Hours - Bracknell & Ascot Extended Hours

Tuesday and Wednesday - Booked Appointments ONLY
7.30am - 8.00am and 6.30pm - 7.30pm

Great Hollands
Health Centre
Great Hollands Square
Bracknell RG12 8WY

Tel: 01344 20 80 60

Emergency Out of Hours: NHS 111

CQC Rating Good

Welcome to
Ringmead Medical Practice

Crowthorne

Surgery

54 Heath Hill Rd South

Crowthorne RG45 7BN

Tel: 01344 20 80 60

Emergency Out of Hours: NHS 111

Birch Hill
Medical Centre
Leppington
Bracknell RG12 7WW

Tel: 01344 20 80 60

Emergency Out of Hours: NHS 111

Accessibility: This site is being redesigned as it does not meet the current accessibility standards.

IMPORTANT NOTICE

The practice will be closed on the following date:

Friday 22nd October 12:00-13:30 for staff training.

If you require urgent medical attention during this time, please ring 03000 24 0017

Please see here for the latest Covid Vaccine Clinic dates.

Please see here for more information on moving out of the lockdown on the 19th of July.

Please see here for more information on the COVID-19 Vaccination.

Please use online booking as much as possible so our patients needing to contact us for urgent medical problems do not wait for long on the phone. If you do not have online access please go to our Online Access registration page of the website and send your completed form along with photographic ID via email to - ringmead.onlineservices@nhs.net so we can organise online access for you. Otherwise you can use the NHS App to prove your ID - please see their website for more information.

eConsult

eConsult is a triage service.

Please note you may receive a call or text to advise that a call has been scheduled at a later date with the appropriate clinician. Do not use eConsult for urgent medical advice or for requesting prescriptions. When the surgery is closed or it is a bank holiday, please use 111 to avoid delays for urgent advice/enquiries. As part of a CCG trial, eConsult is currently not available over weekends.

Telephone Lines

We have been experiencing extremely high call volumes in the last few months and we would like to apologise to all of you that have been trying to get through to us. These are unprecedented times and we have had to adapt our ways of working to keep you and our staff safe. This includes using digital technology, remote working and keeping the surgery front doors closed for now, but giving access to patients through the intercom only if essential. We are triaging all appointment requests by telephone first to maintain as low a risk as possible to patients and staff, as safety for all is our priority, this means that the telephone is going to be very busy such that there may be a delay in getting back to you; having your phone to hand is essential when we call.

In order to reduce queueing on the telephone, If your call is not urgent and can wait for a day or two, or is of an administrative nature, we recommend you submit an eConsult via our website which enables a clinical review and an outcome by the end of the next working day. In order to reduce telephone use, we also suggest the use of the NHS App or Patient Access which also enables you to see any test results, book appointments or indeed see your immunisations records.

Please be patient with our team on the front desk - they have been working extremely hard throughout the whole of this pandemic, doing the best possible to help you.