Unfortunately, we’re not able to access the hospital system to determine what stage your referral has got to and how long it will be before you are contacted. To find out where your referral has got to you will need to contact the relevant service at the hospital trust.

If your referral is with Frimley Health NHS Foundation Trust, you’ll find the relevant contact details on the trust website.

We’re sorry we can’t give you the information you need in this instance. Please contact us for any health concerns while you are waiting.

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

• Visit your local pharmacy
• During the day contact your GP practice via online consultation or phone
• Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
• For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.